Last updated: 9/1/2026
At The Twinkling Grove, your privacy matters to us. This policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
Information We Collect
When you interact with our site, we may collect:
- Basic website usage data such as pages visited or time spent on the site
- Your name, email address, phone number, and shipping address
- Payment details (processed securely via third-party providers, we do not store card information)
- Order details and enquiry information
How We Use Your Information
We use your information to:
- Process orders and enquiries
- Communicate with you about your purchases or questions
- Improve our website and offerings
- Send occasional updates or news if you have opted in
We do not sell or rent your personal information to third parties.
Payments
Payments on our site are handled by secure third-party payment providers. We do not have access to or store your full card details.
Cookies
Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can choose to disable cookies in your browser settings if you prefer.
Sharing of Information
We only share your information when necessary to:
- Comply with legal or regulatory requirements
- Fulfil your order (for example, delivery partners)
Data Protection
We take reasonable steps to protect your personal information. While no system is completely secure, we work to ensure your data is handled carefully and responsibly.
Your Rights
You may request to:
- Access the personal information we hold about you
- Correct or update your information
- Ask us to delete your data, where applicable
To do so, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can reach us at:
Email: twinklinggrove@gmail.com